Digital Program Lead-REMOTE
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview This senior IT position will provide technology leadership, business enablement, capability roadmap and delivery of global solutions in Digital, Marketing, Commerce (B2C, B2B) and CRM (Sales / Service) areas of TE Connectivity to drive business growth and operational efficiencies. This role requires a hybrid of technical acumen, customer centricity, and stakeholder management to deliver new and emerging opportunities for the business. This is an opportunity to work in a fast paced, innovative, and collaborative environment on exciting technology directives. Join us and liaison with executive management, business representatives and technology teams to facilitate business success through the use of Digital Customer Solutions! o Partner closely with Global Marketing, Sales, Customer Care teams to accelerate value from digital capabilities in the areas of Digital Commerce (D2C, B2C), Consumer Engagement & CRM, and Digital Route to Markets in North America, Europe and Asia. o Translate business goals to drive opportunity identification, and solution definition. Lead problem definition, and requirement gathering phase for initiatives. Work closely with the Architects (EA) and Functional Analysts (FA) to recommend solutions and act as the one-stop-shop for IT. o Design and develop proposals, usability studies, software evaluations and buy vs. build recommendations. Manage relationships with vendors for strategic engagements and both internal/external delivery partners. o Partner with business on organization change and ensure rollout/adoption plans are in place to realize value from IT Investments o Understand DCS Technology Landscape which include SAP, SalesForce, Adobe Experience Manager, Hybris, Eloqua & MuleSoft as the core foundation, to guide the business on best practices to maximize usage and deliver business outcomes. What your background should look like:
At least 10 years of experience in an IT and/or Sales & Marketing Program Management/Business Engagement role defining strategy and implementing enterprise-wide solutions in CRM, Commerce and Digital Customer Experience o Experience driving solution design, build/buy analysis & contract negotiations for technology platforms and integration partners o Awareness of Enterprise ERP, Engineering and Pricing Solutions and their impact on E2E CRM and Customer Experience Capabilities o Solid understanding of Data and Analytics to drive Customer Experience Capabilities influenced with Insights o Strong ability to influence others outside their direct area of control and work collaboratively to build consensus and drive decisions. o IT program management with demonstrated experience working in a fast paced environment managing multiple, complex projects - leading cross functional teams to define solutions. Experience using Agile Project Management Methodologies o Strong interpersonal and communication skills to drive strategic initiatives through large, diverse organizations to realize established outcomes o Competencies Values:
Integrity, Accountability,Teamwork, Innovation COMPENSATION o Competitive base salary commensurate with
Experience:
$118,300-177500 (subject to change dependent on physical location) o Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity. o Total Compensation = Base Salary
Incentive(s)
Benefits BENEFITS o A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
Salary Range:
$100K -- $150K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
At least 10 years of experience in an IT and/or Sales & Marketing Program Management/Business Engagement role defining strategy and implementing enterprise-wide solutions in CRM, Commerce and Digital Customer Experience o Experience driving solution design, build/buy analysis & contract negotiations for technology platforms and integration partners o Awareness of Enterprise ERP, Engineering and Pricing Solutions and their impact on E2E CRM and Customer Experience Capabilities o Solid understanding of Data and Analytics to drive Customer Experience Capabilities influenced with Insights o Strong ability to influence others outside their direct area of control and work collaboratively to build consensus and drive decisions. o IT program management with demonstrated experience working in a fast paced environment managing multiple, complex projects - leading cross functional teams to define solutions. Experience using Agile Project Management Methodologies o Strong interpersonal and communication skills to drive strategic initiatives through large, diverse organizations to realize established outcomes o Competencies Values:
Integrity, Accountability,Teamwork, Innovation COMPENSATION o Competitive base salary commensurate with
Experience:
$118,300-177500 (subject to change dependent on physical location) o Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity. o Total Compensation = Base Salary
Incentive(s)
Benefits BENEFITS o A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
Salary Range:
$100K -- $150K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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